Frequently Asked Questions

Chelsea Cannabis Co. is open 7 days a week.

8:00 AM – 2:00 AM every day

No. We are a fully licensed adult-use recreational dispensary. Anyone 21+ with a valid government-issued ID can shop.

When you arrive, our team will check your government-issued ID at the door. Anyone 21 or older with a valid ID can shop.

Inside, our cannabis advisors can walk you through products and match recommendations to the experience you’re looking for. There is no pressure to buy and no need to know cannabis terminology in advance. Payment is taken at checkout.

Yes. We carry a full range of cannabis products, including pre-rolls, infused pre-rolls, cartridges, vapes, all-in-ones, hash, live rosin, diamonds, edibles, beverages, tinctures, and topicals. We also offer options across THC, CBD, CBG, THCV, CBN, and more.

Indica strains are commonly associated with relaxation and rest. Sativa strains are commonly associated with focus, energy, and creativity. Hybrid strains combine traits of both, with effects leaning either way depending on the specific cross.

In practice, effects also depend on each product’s cannabinoid profile (THC, CBD, etc.) and terpenes, not strain category alone. Our cannabis advisors can help match a product to the experience you’re looking for.

For first-time edibles users, a starting dose of 2.5 mg of THC is widely recommended.

Edibles typically take 30 minutes to 2 hours to take effect, peak around 2 to 4 hours, and last 4 to 12 hours. Wait the full onset window before considering more — the most common cause of an uncomfortable experience is taking another dose too soon.

Yes. New York requires all licensed adult-use cannabis products to be tested by independent state-approved labs for cannabinoid potency and contaminants before retail sale.

Ask any of our cannabis advisors in store if you’d like to see a Certificate of Analysis (COA) for a specific product.

Yes. We provide cannabis delivery throughout Chelsea, the Meatpacking District, Greenwich Village, West Village, Flatiron, Midtown, and surrounding Manhattan neighborhoods.

9:00 AM – 2:00 AM every day

• Current delivery ZIP codes: 10001, 10002, 10003, 10004, 10005, 10006, 10007, 10008, 10009, 10010, 10011, 10012, 10013, 10014, 10016, 10017, 10018, 10019, 10020, 10022, 10036, 10038, 10065, 10075, 10280, 10282, 10023, 10024

If you’re nearby but outside this area, call (917) 409-8056 and we’ll do our best to accommodate special requests.

No. Pickup orders cannot be changed to delivery once they’ve been submitted.

Pickup orders are not charged until they are picked up in store. If an order was placed by accident, no action is required. Simply place a new delivery order through the menu. Unclaimed pickup orders are automatically canceled within 12-24 hours, and you will not be charged.

Delivery is available 9:00 AM – 2:00 AM every day to our Manhattan service area.

Delivery is free. Timing depends on your location, current order volume, and time of day. Tipping your driver is appreciated but not required.

In New York, adults 21+ may purchase up to 3 ounces of cannabis flower or up to 24 grams of concentrate per transaction.

Our trusted cannabis advisors can also help guide you through product types and dosing, whether you’re new to cannabis or trying something unfamiliar.

Yes. There is no legal limit on how many licensed dispensaries you can visit in a day, as long as each individual purchase stays within the legal possession and transaction limits.

No. Even if you are traveling to another state where cannabis is legal, federal law prohibits transporting cannabis across state lines. Purchases should be consumed or stored in New York only.

Adults 21 years or older may consume cannabis in a private residence or in most places where tobacco can be consumed, except in motor vehicles, private businesses, hookah or cigar bars, or on federal property.

We accept cash and Stronghold, a secure mobile bank-linked payment option. An ATM is available in store, though a physical card is required to use it.

Absolutely. Our cannabis advisors are trained to help you find the right dose and product so you can feel comfortable, calm, and in control.

Please email careers@chelseacannabis.co.

Please email contact@chelseacannabis.co.

Yes. Our Club Chelsea Cannabis Co. loyalty program rewards repeat customers with punches that can be redeemed for curated cannabis selections. Sign up here.

Ask in store or sign up for our newsletter for any current first-time customer promotions.